About

Mediation4 is run by Marc Reid, an experienced professional workplace mediator.  He is author of the book “DIY Mediation.  The Conflict Resolution Toolkit for HR.”  Mediation4 is based in Berkshire in the Thames Valley and supplies mediation services to the whole of the UK.

Prior to setting up Mediation4 Marc worked for nearly 25 years in senior HR, commercial and general management roles for a FTSE 10 multinational company.  He set up and ran the company’s internal mediation service, having been trained and accredited by CEDR.  Whilst managing the service Marc recognised the power of workplace mediation, prompting his decision to leave the corporate world and set up Mediation4 in 2011.

As a passionate advocate of workplace mediation Marc regularly promotes its use to HR professionals.  Feedback has highlighted the need to improve HR and line manager skills in identifying and managing conflict.  So using his experience as a manager and mediator he developed DIY Mediation to provide HR with a structured, practical approach that enables them to resolve low-level conflict. 

Marc is a keen supporter of local community involvement, and is  Lead Mediator and Vice Chair of Resolve, the Thames Valley based community mediation charity which helps resolve a wide range of neighbour disputes.  He is also Vice Chairman of Connect Reading, the business community partnership for the Reading area.  Marc has also worked as an Associate Consultant for Blake Morgan, a Consultant for Forbury People and a Consumer Conciliator for CEDR.

 

Latest Blog Posts

The 5 Step process to resolve workplace conflict

Looking at AGREE - the 5 step way to resolve conflict in the workplace. AGREE is the process element of DIY Mediation.

Read More

Grievance Grief – can a formal process make workplace conflict worse?

Do we jump too quickly to the formal process when their might be better alternatives, especially for relationship conflicts?

Read More