Free Resources

We’ve put together these free resources to give you an insight into mediation and to keep you informed.

Mediation Infobites

Do you need a quick free introduction to the world of workplace mediation?  A series of 5 minute videos giving you the Who, What, Why, When and How of Mediation.

  • What is Mediation?
  • The Principles of Mediation
  • Why use Mediation?
  • When to use Mediation?
  • How the Mediation Process works
  • What is the Cost of Conflict?
  • How can Mediation help HR?
  • UK Regulatory Context of Mediation
  • Workplace Mediation Case Study
  • What is DIY Mediation
  • Introduction to Mediation4

Sign up for the Infobites series and receive FREE the following bonus items:

  • Chapter of the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
  • Suitability for mediation assessment tool
  • Guide to Introducing Mediation booklet


News and Views Letter

Read and sign up to our regular newsletter giving news and views on the world of workplace mediation



You can watch the following webinar recordings:

  • "3 Ways to Resolve Workplace Conflict"
  • "Mock Mediation using the DIY Mediation Approach"
  • "Mediation toolkit for HR Consultants"
  • "Choosing a Workplace Mediation Training Course"

Register to watch these videos for free.


One Minute Videos

If you just want the basics of mediation, watch our one minute videos in which we explain the key points in 60 seconds.

  • What is Mediation?
  • Four Key Principles of Mediation
  • The Mediation Process
  • The Business Case for Workplace Mediation
  • A Guide to Conflict Coaching

Latest Blog Posts

The 5 Step process to resolve workplace conflict

Looking at AGREE - the 5 step way to resolve conflict in the workplace. AGREE is the process element of DIY Mediation.

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Grievance Grief – can a formal process make workplace conflict worse?

Do we jump too quickly to the formal process when their might be better alternatives, especially for relationship conflicts?

Read More