HR and Line Manager Training
Our Training provides a range of options to develop awareness and skills in conflict management and the mediation approach.
DIY Mediation Masterclass – A one day workshop aimed primarily at HR managers to learn the skills, process and tools of DIY Mediation.
Conflict Management and Difficult Conversations - A half day workshop for managers or team members who want to learn to manage difficult people and hold difficult conversations.
Basic Conflict Competence for Line Managers - A half day workshop for line managers to learn the basic tools to identify and deal with low level conflict in their team.
Conflict Resilience in the Workplace - A half day workshop for managers, team members or anyone who has to work with others. Learn how to handle difficult people at work without stress.
Mediation Munch – A ‘Lunch and Learn’ Session - An overview of workplace mediation - what it is, how it works and the business case for using it. Ideally suited as an in-house ‘lunch and learn’ session for HR teams - and we bring donuts!
Bespoke Training is also available tailored to your organisation. Contact us with your conflict resolution training needs.
Sign up for our FREE Mediation Infobites 11 videos to build your knowledge of mediation plus bonus items
Learn to nip conflict in the bud yourself with our bite sized video learning series ‘DIY Mediation’
Discover the skills and process you need to resolve low level conflict in the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
Unsure about mediation? Download our guide to help answer those doubts.
In mediation people often say 'I want them to show me some respect.' But what do they mean by 'respect'?
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