HR and Line Manager Training

High quality training to meet your needs

 

Our Training provides a range of options to develop awareness and skills in conflict management and the mediation approach.

DIY Mediation Masterclass – A one day workshop aimed primarily at HR managers to learn the skills, process and tools of DIY Mediation.

Conflict Management and Difficult Conversations - A half day workshop for managers or team members who want to learn to manage difficult people and hold difficult conversations.

Basic Conflict Competence for Line Managers - A half day workshop for line managers to learn the basic tools to identify and deal with low level conflict in their team.

Conflict Resilience in the Workplace - A half day workshop for managers, team members or anyone who has to work with others.  Learn how to handle difficult people at work without stress.

Mediation Munch – A ‘Lunch and Learn’ SessionAn overview of workplace mediation - what it is, how it works and the business case for using it.   Ideally suited as an in-house ‘lunch and learn’ session for HR teams - and we bring donuts!

Bespoke Training is also available tailored to your organisation.  Contact us with your conflict resolution training needs.

 

Latest Blog Posts

The Biggest Mistake You Can Make When Mediating Between Employees

Missing this key element in mediation means you are unlikely to reach a robust resolution.

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Employee conflict in the ‘new normal’ – and how to deal with it

The pandemic has potentially changed the way we work forever. But what will the 'new normal' mean for employee conflict?

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