Mediation4 is run by Marc Reid and is based in Berkshire in the Thames Valley. We supply workplace mediation services and conflict coaching and conflict management training to the whole of the UK.
Marc is a highly experienced professional workplace mediator and conflict management trainer. He is author of the books “DIY Mediation. The Conflict Resolution Toolkit for HR”, "Conflict Management Tools. 30 practical tools to prevent and resolve workplace conflict" and co-author of "8 Stages of Workplace Conflict".
Prior to setting up Mediation4 Marc worked for nearly 25 years in senior HR, commercial and general management roles for a FTSE 10 multinational company. He set up and ran the company’s internal mediation service, having been trained and accredited by CEDR. Whilst managing the service Marc recognised the power of workplace mediation, prompting his decision to leave the corporate world and set up Mediation4 in 2011.
As a passionate advocate of workplace mediation Marc regularly promotes its use to HR professionals. Feedback has highlighted the need to improve HR and line manager skills in identifying and managing conflict. So using his experience as a manager and mediator he developed DIY Mediation to provide HR and managers with a structured, practical approach that enables them to resolve low-level conflict. Marc has trained hundreds of people to use the skills, process and tools of DIY Mediation.
Marc is a keen supporter of local community involvement, and is Lead Mediator and Advisory Council member at Resolve, the Thames Valley based community mediation charity which helps resolve a wide range of neighbour disputes. Marc is a Civil Mediation Council Registered Mediator and has also worked as an Associate Consultant for Blake Morgan, a Consultant for Forbury People, a Consumer Conciliator for CEDR and a Prince's Trust mentor working with young people.