What is DIY Mediation? A practical conflict resolution toolkit combining four key skills and a simple step by step process, enabling you to resolve workplace conflict using a mediation style approach. Our video below gives you a brief overview of the key elements of DIY Mediation.
Who is DIY Mediation for? Primarily HR professionals but it is also suitable for line managers or anyone who wants to resolve low level conflict themselves.
What are the benefits? Using DIY Mediation to resolve conflict saves time and money and prevents the damaging costs of conflict. It is also a way to develop your skills and provide a better service to line managers.
How can I learn DIY Mediation? There are 3 ways:
If you would like to find out more about DIY Mediation, one of our free Infobites 'What is DIY Mediation' gives you a thorough insight. Register here to access the free Infobites.
Want to find out more about DIY Mediation? Watch our 5 minute video:
It you have read our book 'DIY Mediation. The Conflict Resolution Toolkit for HR' put your DIY Mediation knowledge to the test by taking our online assessment. To do so, first register on the website, and once logged in return to this page and click here to take the assessment. Complete it successfully and you can download your personalised DIY Mediation certificate.
You can also buy the Additional Tools and Resources such as downloadable forms and video demonstrations of the AGREE model. Click here to find out more.
A simple way to learn DIY Mediation with 20 short, easy to follow videos together with lots of helpful tools. Start learning today.
‘DIY Mediation. The Conflict Resolution Toolkit for HR’ is the comprehensive book by Marc Reid, which guides you through the skills and process of DIY Mediation. Sign up to receive a free chapter.
Sign up for our FREE Mediation Infobites 11 videos to build your knowledge of mediation plus bonus items
Learn to nip conflict in the bud yourself with our bite sized video learning series ‘DIY Mediation’
Discover the skills and process you need to resolve low level conflict in the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
Unsure about mediation? Download our guide to help answer those doubts.
Missing this key element in mediation means you are unlikely to reach a robust resolution.Read More
The pandemic has potentially changed the way we work forever. But what will the 'new normal' mean for employee conflict?Read More