Blog


Your colleague becomes your boss. Is conflict inevitable?

It's a familiar scenario. Two team members get on well then one of them is promoted to be the other's manager. Is conflict inevitable?

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Resolving conflict in the workplace – HR survey results

Results and comments from my Linked In HR community survey on workplace conflict.

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5 more questions about the book 'DIY Mediation'

Answers to five more key questions about the book 'DIY Mediation. The Conflict Resolution Toolkit for HR'.

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'DIY Mediation' - 5 Questions about the book

Answers to five key questions about the book 'DIY Mediation. The Conflict Resolution Toolkit for HR'.

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Workplace conflict - is ‘DIY Mediation’ possible?

In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question?

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Workplace mediation - bring someone in or do it yourself

HR is often the first port of call when a line manager has a ‘people problem’ they need resolving.

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Workplace bully – malicious or misunderstood?

I was recently asked onto BBC Berkshire radio to discuss the latest report published by ACAS on bullying in UK workplaces.

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How mediation could save you £31,000

A recent article on the Moneywise magazine website identified ten things which will affect the value of your home. And number one?

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New ACAS research – conflict conundrum to mediation miracle?

In depth case studies on the impact of introducing mediation into an organisation are relatively few and far between.

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Workplace conflict today - 4 key lessons from the CIPD

When I first came across workplace mediation some years ago I was shocked and a bit embarrassed at my lack of awareness.

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