Blog


'DIY Mediation' - 5 Questions about the book

Answers to five key questions about the book 'DIY Mediation. The Conflict Resolution Toolkit for HR'.

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Workplace conflict - is ‘DIY Mediation’ possible?

In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question?

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Workplace mediation - bring someone in or do it yourself

HR is often the first port of call when a line manager has a ‘people problem’ they need resolving.

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Workplace bully – malicious or misunderstood?

I was recently asked onto BBC Berkshire radio to discuss the latest report published by ACAS on bullying in UK workplaces.

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How mediation could save you £31,000

A recent article on the Moneywise magazine website identified ten things which will affect the value of your home. And number one?

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New ACAS research – conflict conundrum to mediation miracle?

In depth case studies on the impact of introducing mediation into an organisation are relatively few and far between.

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Workplace conflict today - 4 key lessons from the CIPD

When I first came across workplace mediation some years ago I was shocked and a bit embarrassed at my lack of awareness.

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Can HR mediate?

To answer this question let’s look at a scenario. Two employees in a team, Bob and Sue, have fallen out. Jill the team manager has tried to help

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3 Reasons Every Mediator Should Do Community Mediation

She looked at me and after a moment said hesitantly, “Well, I’d rather not say…” It was a reply to a question I often ask in a mediation:

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A ‘Pound of Flesh’ - what we can learn about conflict from Shakespeare

Normally our hobbies help us escape from the issues we face in our work lives, but at the moment for me the two have an interesting overlap.

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