BLOGs

The 3 biggest mistakes people make when mediating without training. Don’t get me wrong, I’m all for people trying to mediate to nip...

As a professional mediator I’m often asked which courses I would recommend for people wanting to train as workplace mediators. It’s a...

A new blog* caught my attention today as it focuses on one of the great challenges to all of us working in the area of managing workplace...

The August 2017 edition of the CIPD’s People Management magazine features a powerful article on resolving workplace disputes. It...

This is the second in a two blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'. Why...

She looked at me and after a moment said hesitantly, “Well, I’d rather not say…” It was a reply to a question I often ask in a...