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Marc Reid
May 17, 20242 min read
The power of Gratitude and Acknowledgement in Workplace Mediation
“Thank you for taking the time to speak with me today…” This is how I begin my calls with a mediation participant for our initial one to...
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Marc Reid
Dec 5, 20232 min read
How your brain can land you in conflict
“Our brains all work in different ways.” This was how neurodiversity was defined by the presenter on a recent webinar I attended. I...
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Marc Reid
Aug 31, 20232 min read
Mediation – voluntary or mandatory?
When starting on the mediation journey one of the first principles you learn is that mediation is a voluntary process. Why is it...
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Marc Reid
Mar 16, 202314 min read
introducing workplace mediation
10 years ago ACAS and the CIPD got together to produce a guide on using mediation to resolve workplace issues: ‘MEDIATION: AN APPROACH TO...
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Marc Reid
May 30, 20223 min read
How writing a book is like a mediation
It has been a while since I wrote my last blog but I do have a half decent excuse – I’ve been writing a book! ‘Conflict Management Tools....
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Marc Reid
Sep 2, 20203 min read
The Biggest Mistake You Can Make When Mediating Between Employees
I recently spotted an old post about mediation on a Facebook group for HR professionals. Someone had been asking for advice on mediating...
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Marc Reid
Sep 16, 20182 min read
ebook - 8 Stages of Workplace Conflict
I’m delighted to say we have just published our new ebook ‘8 Stages of Workplace Conflict – and how best to resolve each stage’. The book...
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Marc Reid
Jul 29, 20182 min read
Will mediation work?
A four box tool analysing the drivers to mediate. As a workplace mediator I spend a good deal of time discussing potential cases with HR...
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Marc Reid
Mar 22, 20183 min read
When you can't let conflict drop
You hear often about the pain of being in conflict. But what about the pain of giving up conflict? I recall a discussion I was involved...
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Marc Reid
May 1, 20163 min read
Workplace conflict - is ‘DIY Mediation’ possible?
In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question? ...
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Marc Reid
Dec 1, 20144 min read
3 Reasons Every Mediator Should Do Community Mediation
She looked at me and after a moment said hesitantly, “Well, I’d rather not say…” It was a reply to a question I often ask in a...
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Marc Reid
Aug 31, 20144 min read
A ‘Pound of Flesh’
what we can learn about conflict from Shakespeare Normally our hobbies help us escape from the issues we face in our work lives, but at...
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Marc Reid
Nov 1, 20123 min read
Social Media conflict
a case for Social Mediation...? I was struck by the recent High Court case widely reported in the press where Adrian Smith won his battle...
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Marc Reid
Mar 31, 20123 min read
Don’t Give Up the Day Job!
‘Don’t give up the day job!’ That was the advice from more than one person when I floated the idea of leaving my comfy corporate job to...
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