BLOGs

can a formal process make workplace conflict worse? “Jack has given me nothing but stress this past year. His work is poor, he’s lazy and...

Is conflict inevitable? Jackie is reaching the end of her tether. Once again Andy is moaning. “Your communication is rubbish and you’re...

This is the second in a two blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'. Why...

This is the first in a two part blog series answering 10 questions about my book 'DIY Mediation. The Conflict Resolution Toolkit for HR'...

In my last blog I asked ‘workplace mediation – bring someone in or do it yourself?’. What should HR do when faced with this question? ...

I was recently asked onto BBC Berkshire radio to discuss the latest report published by ACAS on bullying in UK workplaces. It’s a very...

conflict conundrum to mediation miracle? In depth case studies on the impact of introducing mediation into an organisation are relatively...

4 key lessons from the CIPD When I first came across workplace mediation some years ago I was shocked and a bit embarrassed at my lack of...

what we can learn about conflict from Shakespeare Normally our hobbies help us escape from the issues we face in our work lives, but at...

Figures are often bandied around regarding the cost to business of workplace conflict. In the UK, the CBI put a figure on it of £33...

Help or Hindrance for a Workplace Mediator? This may seem like an odd question. My background in the oil and gas industry must be an...

reflections after ‘giving up the day It was almost exactly one year ago that I took up my virtual pen to write my first blog. I called...

a case for Social Mediation...? I was struck by the recent High Court case widely reported in the press where Adrian Smith won his battle...

‘Don’t give up the day job!’ That was the advice from more than one person when I floated the idea of leaving my comfy corporate job to...