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Those of us who choose to train as workplace mediators do so because we truly believe in the benefits of mediation. We want to help people to resolve conflict constructively, repair working relationships and avoid the damage that workplace conflict causes to organisations and their employees. So we find a good training programme, we get trained, and we start mediating… or not! The problem is that good training will give you the skills and confidence but it won’t give you the

AI mediator at work! Picture generated by Chat GPT. There is much talk at the moment about how AI will take over jobs. But surely my job is safe, isn’t it? I’m a workplace mediator and that must be exactly the kind of job where humans will always be needed… or is it? I’ve tried out a couple of the AI tools recently, principally Chat GPT, for tasks such as summarising lengthy text, suggesting itineraries, producing images etc and the results have been impressive. So I thought